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Proactive IT Management for Reliable, Secure Operations
Ankido’s Managed Services deliver end-to-end management of your IT infrastructure, security, and operations — so you can focus on growing your business. With 24/7 monitoring, proactive maintenance, and expert support, we ensure your systems stay available, secure, and optimized, whether on-premise, in the cloud, or across hybrid environments.
Managed Services Solutions Key Features
24/7 Monitoring & Incident Response
Service Desk & Remote Support
Customizable SLAs
Proactive Maintenance & Optimization
ITIL-Based Process Framework
Centralized Management Tools
Security Compliance Readiness
Cost Predictability
Managed Services Core Functions ..
Infrastructure Management
Monitor, maintain, and optimize network, servers, and endpoints.
Cloud & Virtualization Management
Operate, scale, and secure IaaS, PaaS, and virtualized platforms.
Security Operations
Manage firewalls, threat detection, and compliance policies.
Backup & Disaster Recovery
Ensure business continuity with regular backups and failover readiness.
Helpdesk & End-User Support
Provide Tier 1–3 technical assistance across user devices and apps.
Patch & Vulnerability Management
Regular updates and threat mitigation to minimize risks.
Asset & License Management
Track, audit, and optimize IT assets, software usage, and renewals.
Performance Reporting
Offer visibility into uptime, system health, security events, and usage.
We provide the service to:
Government Entities and Key Accounts
SMEs
Large Enterprises
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Our Services
Ankido is a leading provider of advanced ICT and digital solutions, empowering businesses across the Middle East with innovative technologies.
